Sonesta Simply Suites Minneapolis Richfield
Extended stay hotel · Minneapolis
351 W 77th St, Richfield, MN 55423
About
Located at 351 W 77th St in Richfield, Minnesota, the Sonesta Simply Suites Minneapolis Richfield is positioned near the highway, offering proximity to the Mall of America. The property functions as an extended-stay hotel, providing guests with suite-style accommodations that include kitchenettes equipped with refrigerators, microwaves, and stoves. The guest experience at this location remains a subject of significant debate among visitors. Some travelers appreciate the spacious layout of the rooms and the convenience of the location for business or transitional stays, noting that the beds can be comfortable and the staff occasionally helpful. Conversely, a substantial number of guests have reported concerns regarding the property’s maintenance and cleanliness. Common feedback highlights issues with the condition of common areas, the functionality of in-room appliances, and the overall upkeep of the facility. As the property continues to navigate its current operational phase, prospective guests may find varying levels of quality depending on their specific room and the timing of their visit.
Reviews Sonesta Simply Suites Minneapolis Richfield
Reviews for this property are highly polarized, with a significant majority of guests reporting severe cleanliness issues, poor management, and safety concerns. While a small subset of guests found the rooms spacious and the rates fair, most visitors describe a neglected facility that fails to meet basic hospitality standards.
Strengths
- Spacious room layouts
- Affordable room rates
Weaknesses
- Unsanitary room conditions
- Presence of pests
- Strong odors in hallways
- Trash in common areas
- Unresponsive or unprofessional staff
- Inconsistent room key functionality
- Missing linens and towels